NITELOAD / Help

Support

NITELOAD plays audio files from folders you add with the Files picker on iPhone and iPad.

Add or reconnect a folder

Open Folders, tap + or Add Folder, and select a folder in Files. If access has been lost, choose that folder again. Removing a folder from NITELOAD does not delete its files.

iCloud files

A track or cover stored only in iCloud Drive may need time to download before playback or artwork appears. Keep the device connected to the internet, then try the track again. In Files, you can also download the file or folder in advance.

Supported audio

NITELOAD supports MP3, AAC/M4A (including ALAC), AIFF, WAV, FLAC, and Ogg Vorbis. Ogg files using codecs other than Vorbis, such as Opus, are not currently supported.

Try a sample

If you do not have an audio file handy, download our original demo tracks and cover, save them in the same folder in Files, then add that folder to NITELOAD.

Premium

If you purchased NITELOAD Premium and its features are locked, open Settings, tap UNLOCK PREMIUM, then tap Restore Purchases. Use the same Apple Account that made the purchase.

Contact

For help or bug reports, email hello@polarsignal.se. Please include your device model, iOS or iPadOS version, audio format, and what happened. Do not send private music files unless we ask for a specific sample.